For returns, email for a call tag and return authorization. The purchaser is responsible for the cost to return the items to the manufacturer.

Unfortunately, we’re unable to offer returns if:

1) the light has been installed or used;

2) the product is not in the original box;

3) it was a custom, made-to-order item;

4) it was a sales item;

5) it’s not a Filament item;

6) you purchased 5 or more of the same item. Returns may be subject to a restocking fee (this is determined by the manufacturer).

You can learn more here.