" My joy at Filament is helping people who feel overwhelmed and even fearful about their lighting project. They may not know where to start or even what questions to ask, but by the end they feel empowered with knowledge and excited about the result. Filament's return rate is less than 5% and that is our advantage (chains have a return rate of almost 45% for lighting). This is because we really take time to guide our customers, and we enjoy it! "

— Todd

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